At Qatar Airways, over 99% of checked baggage is claimed by our passengers immediately following their flight.

However, for the exceptional case when your checked baggage does not arrive with you, you can be assured that we will do everything possible to locate your items and return it to you promptly.

If your baggage is missing, it is extremely important that you file a report at the Qatar Airways baggage services counter at your arrival airport. While our staff make efforts to investigate the whereabouts of your baggage, You will then be given a baggage tracing number, which you can use to track the status of your baggage claim. In most cases, delayed baggage is located within 24 hours and once found, is usually arranged for delivery to your ultimate destination (ie. home or hotel). Please click the banner below if you have received a tracing number and would like to check on the status of your claim.