Qatar Airways Support
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Frequently Asked Questions
Overview
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Recent
Operational Updates
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Operational Updates
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There are currently no operational updates
Reservation and Ticketing
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Booking Online
(40)
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Can I change my seat and meal preferences after completing my online booking?
How can I purchase a student discount fare ticket?
I want to book a flight for someone using my credit card. Can I?
E-ticket FAQs
(10)
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Can I request an advance seat assignment when making my booking?
Must I book via the Internet to receive an E-ticket?
How does Qatar Airways classify adult, child, and infant passengers when ticketing?
Visa, Passport and Travel Documentation
(9)
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Do I need a visa for transiting in Doha?
What information do I need to provide for a visit to the USA?
What information do I need to provide for a visit to Australia?
Promo Codes and Vouchers
(9)
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What is a Promo Code?
How can I redeem a Promo Code?
Can I pay using a Promo Code?
General FAQs
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Baggage FAQs
(29)
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What is my checked baggage allowance on Qatar Airways?
Being a Privilege Club Member, do I have an extra baggage allowance?
What is my carry-on baggage allowance?
General Topics
(85)
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I have a short connection, is this enough time to make my connecting flight?
Qatar Airways Global Office Locator
Allergy Policy
Transit Accommodation
(5)
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What if I have a transit time of over 8 hours in Doha?
How much does the transit hotel accommodation service cost?
If I am travelling in Economy Class and have booked the transit accommodation service then what process do I need to follow after arriving in Doha?
oneworld
(5)
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When will I be able to earn or redeem my oneworld member frequent flyer rewards and receive my other oneworld benefits on Qatar Airways flights?
When will Qatar Airways join oneworld?
When will I be able to earn or redeem Privilege Club benefits on oneworld flights?
Legal Information
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General Legal Information
(5)
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Qatar Airways Share & Win Contest
Conditions of Carriage
Privacy Policy
United States Legal Information
(3)
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Ancillary Fee Information
Customer Service Commitment
Tarmac Delay Plans
Privilege Club FAQs
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General FAQs
(14)
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Can I earn Qmiles on behalf of my family members?
Can I have two or more Privilege Club membership accounts?
How can I access my Privilege Club membership account online?
Earning Qmiles & Qpoints
(7)
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How can I make sure my flights are credited to my account?
How can I make sure my flights are credited to my Privilege Club account?
How do I move from one membership level to another?
Claim Missing Miles
(4)
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Can I claim Qmiles for travel completed before joining the Privilege Club?
How can I claim my missing Qmiles with partners?
How can I claim my missing Qmiles with Qatar Airways?
Redeeming Qmiles
(27)
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Are e-tickets available to all destinations?
Can I buy Qmiles at the time of booking an award ticket?
Can I buy Qmiles?
Qatar Duty Free Redemption
(10)
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What if I don’t have enough Qmiles to purchase a selected Duty Free product?
How can I redeem my Qmiles for Duty Free Products?
Can I redeem my Qmiles for any Duty Free Product for someone else?
Excess baggage awards
(13)
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How many KG can I redeem via Excess Baggage Awards?
What are the changes allowed for Excess Baggage Award?
What is the validity for redeemed Excess Baggage Award?
Easy Deals
(10)
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What is Easy Deals?
How can I avail of Easy Deals?
Can I avail of Easy Deals offline?
Privilege Club Programme Enhancements
(7)
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How many Qmiles will I earn if I purchased my ticket before 1st November 2012?
What is Flexi Award? How many types of awards are there?
How many Qmiles will I earn if I request for a retro claim after 1st November 2012?
Booking an Award Ticket
(10)
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Why do I have to provide my details to Secure Flight?
How do I find the available dates for my award ticket?
How do I know the amount of Qmiles required for an award ticket?
Mobile
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Mobile Feedback
(0)
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No topics found
Mobile FAQs
(11)
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What is OnAir?
What is a mobile boarding pass?
Where can I download the Qatar Airways mobile applications?
Qbiz
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General FAQs
(20)
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How can I claim my missing miles?
Terms & Conditions (Qbiz-revised 14Mar13)
What is Qbiz?
Languages
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中文
(21)
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我在多哈转机需要签证吗？
如果我带小提琴登机（120cm以内），是否还要付额外的钱？
我可以携带服务犬乘坐航班吗？
日本語
(20)
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サービス犬を連れて旅行できますか。
カタール航空は、どのような障がい者向けサービスを提供していますか。
幼児を連れて渡航します。バシネット席を利用できますか。
Deutsch
(20)
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Kann ich mit einem Begleithund reisen?
Welche besonderen Dienstleistungen bietet Qatar Airways für Menschen mit Behinderung?
Ich begleite ein Kleinkind. Erhalte ich einen Sitz mit Babykörbchen?
Pусский
(20)
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Могу ли я путешествовать с собакой-поводырем?
Какие услуги для пассажиров с ограниченными возможностями, предлагает Qatar Airways?
Я пассажир с младенцем. Предоставят ли мне место, где можно разместить люльку?
Svenska
(20)
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Kan jag resa med en ledsagarhund?
Vilka tjänster för funktionsnedsatta erbjuder Qatar Airways?
Jag reser med ett spädbarn. Kommer jag att få en sittplats med babykorg?
Español
(19)
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¿Puedo viajar con un perro lazarillo?
¿Qué servicios presta Qatar Airways para personas con algún tipo de discapacidad?
Viajo con un bebé. ¿Me asignarán un asiento con cuna?
Français
(20)
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Puis-je voyager avec un chien guide ?
Quel service pour handicapé est offert par Qatar Airways ?
J'accompagne un nourrisson. Est-ce que j'obtiendrais un siège avec un berceau ?
Ελληνικά
(20)
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Μπορώ να ταξιδέψω με σκύλο υπηρεσίας;
Ποιες υπηρεσίες για άτομα με αναπηρίες παρέχει η Qatar Airways;
Συνοδεύω ένα βρέφος. Θα μου δοθεί θέση για βρεφική κούνια;
Dansk
(20)
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Kan jeg rejse med en servicehund?
Hvilke servicer har Qatar Airways for bevægelseshæmmede?
Jeg rejser med et spædbarn. Får jeg et sæde med babylift?
Italiano
(20)
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È possibile viaggiare con un cane guida?
Che tipo di servizio offre Qatar Airways alle persone diversamente abili?
Viaggio con un neonato. Mi sarà assegnato un posto particolare a bordo?
한국어
(20)
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도우미견과 여행할 수 있나요?
카타르항공은 장애인을 위해 어떤 서비스를 제공하나요?
유아를 동반하고 있습니다 유아용 좌석을 배정 받게 되나요?
Türkçe
(20)
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Bir rehber köpek ile seyahat edebilir miyim?
Qatar Airways engelliler için hangi hizmetleri sunmaktadır?
Bebekle yolculuk yapıyorum. Beşikli koltuk alabilir miyim?
Nederlands
(19)
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Wat voor service biedt Qatar Airways aan mensen met een handicap?
Ik reis met een baby. Krijg ik een bassinet-stoel toegwezen?
Hoe kan ik een Promo Code inwisselen?
