What steps are required to be carried out in case a passenger requests to rebook his ticket beyond the 96-Hours stay?


1. If new travel dates exceeds 96 hours up to 7 days

Rebook the required segments and reprice the itinerary using ATC, all applicable penalties, and fare difference is to be collected from the passenger.

2. If new travel date is beyond 7 days

Qatar Airways stopover conditions are updated in the GDS and states that “A Stopover may not exceed 7 days”. For such cases, ATC cannot be used in re-pricing the rebooked segment as the system will not auto capture the difference in fare / penalties etc. Therefore, it will be required to do a manual re-calculation / ticket reissuance and ensure that all applicable fees, fare difference etc. are collected from the passenger.

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