Can I change my travel dates once I have booked my award ticket?

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Changing the date/time of an award ticket is allowed if the request is made more than 3 hours prior to departure.

Less than 3 hours - Award date/ time changes requested less than 3 hours before flight departure will not be accepted, and will be considered as no-show. Avios will be forfeited; only Airport and Government taxes will be refunded. This applies to all membership levels and to all cabin classes.

Between 3 and 24 hours - Award date/time changes requested between 3 hours and 24 hours before flight departure are subject to a US$100 administration fee per ticket. Platinum and Gold main members are exempted from this fee.

More than 24 hours - Award date changes requested more than 24 hours in advance of the flight departure are subject to a US$25 administration fee per ticket. Platinum and Gold main members are exempted from this fee.

For more details on redemption fees, please click here

To make change to your booking, visit My Trips.

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