Why am I unable to update/amend my personal details on the website?

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The passenger names on the ticket cannot be changed after the booking is made.
If you are unable to amend other details such as date of birth, contact details and frequent flyer number, this may be due to reasons beyond Qatar Airways' control such as internet connection or cookies in your PC's temporary files.

You will need to:

  1. Clear your internet browsing history
  2. Clear your internet cache
  3. Delete your internet cookies
  4. Delete your temporary internet folder files.

If the above does not work, we suggest that you use a different browser (Mozilla or Google Chrome) or restart your system to continue accessing qatarairways.com.

 

Visit this link for further assistance on how to clear cache in your browser
https://qatarairways.zendesk.com/hc/en-us/sections/201161738-Technical-Assistance 

For other enquiries contact your local offices, contact details can be found in the following link https://www.qatarairways.com/en/worldwide-offices.html 

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