What should I do in the case my PED inadvertently slips/drops between mechanical parts of an electronically adjustable seat (primarily installed in premium cabins i.e. First and Business Class seats) and is crushed or damaged?


Cabin crew must be informed immediately. Please do not attempt to move the seat electrically or mechanically in order to retrieve the PED. The seat movement may crush/damage the PED’s lithium battery and potentially result in a lithium battery fire.

Powered by Zendesk