Hearing impaired passengers


Passengers with special needs can request special services at the time of booking or through the 'Manage Booking' feature online, or by contacting their local Qatar Airways office at least 48 hours prior to departure.

If you need assistance with reaching your gate at the airport, please advise us as soon as possible so that we can make the necessary arrangements to escort you to and from the aircraft.

On board, our crew will offer safety briefings and the necessary assistance during the flight. The in-flight safety video displays subtitles in English and Arabic.

A list of our office contact details can be found here.

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