What can cause a Wi-Fi service interruption?


Service may be interrupted or unavailable for one of the following reasons:
- Occasionally, the aircraft could pass between satellite beams whereby the signal can be lost temporarily, just like moving between cell phone points on the ground.
- The aircraft may be flying over a country that has not yet authorised this service,
- The connectivity system may be experiencing technical difficulties.
- Satellite connection is disrupted due to bad weather conditions.
If the service is unavailable, please refresh the page after some time to check availability. 

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