Are Preferred Seat selection charges refundable?


Preferred Seat selection charges are refundable in cases of involuntary changes due to operational, safety or security reasons.

You are eligible for a refund only in the following cases:

Comfort Seats

1.    Reseated to a different type of Comfort Seat (window/ middle/aisle)

2.    Reseated to a Regular (free) seats selection area (window/middle/aisle)

3.    Reseated to a different type of Extra legroom seat (window/ middle/aisle)

4.    Upper deck reseated to lower deck seats (window/middle/aisle)

Extra Leg room Seats

1.    Reseated to a Comfort Seat / Regular (free) seat selection area


Customers are not eligible for Preferred Seat selection refunds:

  • When voluntary or involuntary upgrading to a higher Cabin Class
  • When selecting a lower value seat, after purchasing a higher value seat
  • When adding Qatar Airways Privilege Club / oneworld membership to the reservation after purchasing seats
  • When a customer makes a voluntary flight changes to their itinerary including flight dates with different routing, or changing another flight operated by a different airline Refunds for special circumstances follow Qatar Airways refund policy.

Please note that refunds will include the total amount paid for Preferred Seat Selection minus the non-refundable taxes, if any applies.

Refund requests can only be submitted after your flight departs by writing to us at

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