How will a travel agent insert the membership number in the booking to automatically earn Qrewards?


Only bookings created from and the CRS (Computer Reservation System) of the nominated travel agency/City Ticket Office can earn Qrewards.

Bookings created online post log-in to the account portal will automatically update the membership number in the flight booking. Bookings created in the internet booking facility will require member to update the membership number in dedicated field in the booking flow.

The Travel Agent/City Ticket Office has to update the SME identifier in the Other Special Instruction (OSI) field of the PNR (Passenger Name Record).Sample entries per Computerized Reservation System (CRS) used:


Amadeus - OS QR DC/Membership number


Galileo - SI.QR*DC/Membership number


Sabre/Abacus - 3OSI QR DC/Membership number


Worldspan - 3OSI QR DC/Membership number


Travelsky - OSI QR DC/Membership number

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