Is there a way to claim missing Qrewards?

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Yes. Eligible tickets which did not earn Qrewards automatically may be retro-claimed subject to approval.  Request should be submitted post log-in to the account portal in the Claim Missing Qrewards menu. 

Note: Following tickets are not allowed for retro-claim

  • Flown tickets issued for employees not listed in the account portal.
  • Flown tickets issued on non-eligible fares mentioned in the terms and conditions.
  • Tickets flown more than 90 days  during submission
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