What can I do if I am having difficulty linking my accounts?

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The First Name, Last Name and Date of Birth registered on your Privilege Club account must match the First Name, Last Name and Date of Birth registered on your British Airways Executive Club account in order to successfully link your accounts.

Here’s what you can do:

  1. Click here to check the First Name, Last Name and Date of Birth registered on your Privilege Club account.
  2. If they do not match those on your British Airways Executive Club account, you may change your details by completing a contact form here. Select Service Area> General Queries, and Service Sub Area> Profile data change. You will need to upload a copy of your passport so we can verify your personal details.
  3. Once your name(s) and/or Date of Birth have been updated, you can link your accounts by visiting this page.

If you have a Middle Name registered on your Privilege Club account it will not be taken into consideration when linking your profile with British Airways. Only your First Name and Last Name must match to successfully link your accounts. If you have more than one Last Name registered on either account, the other account must also include all Last Names for successful linking.

 

Note: As of 25th April 2022, if you have special characters in the First Name or Last Name registered on your British Airways Executive Club account, you will be able to link your accounts without making any changes to your name on your Privilege Club account. Special characters can include hyphens (-), apostrophes (‘), forward slash (/), underscores (_) and accented letters in both lowercase and uppercase (e.g. è, ó, â, ã, ä, å).

 

Please see the table below for examples of what will be considered a match.

  Qatar Airways Privilege Club British Airways Executive Club Result
First name John Jòhn Will match
Last name Brown Smith Brown-Smith Will match
Last name Brown Brown-Smith Will not match

 

 

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