Privilege Club : Qatar Airways' loyalty programme
Anything related to Privilege Club, Qatar Airways award-winning loyalty programme
Qmiles have changed to Avios
- What is changing?
- What are Avios, and how do I spend them?
- How will this change affect Qatar Airways Privilege Club members?
- When will this change take effect?
- What happened to my Qmiles balance when Qatar Airways Privilege Club moved to Avios?
- Will the amount of Avios required to book a ticket with Qatar Airways be different to the amount of Qmiles previously required?
Linking Qatar Airways Privilege Club and British Airways Executive Club accounts
- What are the benefits of linking my accounts?
- Where can I go to link my accounts?
- If I am unable to log in to my Qatar Airways Privilege Club account or British Airways Executive Club account, what can I do?
- How many accounts can I link?
- What can I do if I am having difficulty linking my accounts?
- How will I know that my accounts have been successfully linked?
Two-factor authentication
Combine Avios
- How can I move Avios between my linked accounts?
- Is there a minimum or maximum amount of Avios that I can move?
- What is the exchange rate when I move my Avios between my accounts?
- Can I move Avios immediately after joining Qatar Airways Privilege Club or British Airways Executive Club?
- Can only the ‘Head’ of a British Airways Executive Club Household account, link their account to a Qatar Airways Privilege Club account?
- I tried to move Avios between my accounts, but they have not been credited to the target account. What can I do?
Spending Avios
- How can I spend Avios?
- How can I spend Avios to make a booking?
- Can I choose how Avios will be automatically deducted, when spending the total balance across both of my accounts, to book an award flight or pay with Cash + Avios?
- Can I select only Qatar Airways Privilege Club or British Airways Executive Club to spend Avios from when booking an award flight or pay with Cash + Avios?
- I cancelled my booking made on qatarairways.com, by spending Avios from my British Airways Executive Club account. However, my Avios have not been refunded to my British Airways Executive Club account. What can I do?
- Can I spend Avios to make bookings with partner airlines of Qatar Airways?
2022 Tier Extension
- Will my Qcredits, Qpoints and Avios be extended as part of the tier extension?
- Will my lounge passes be extended as part of the tier extension?
- Where can I check to see if the tier extension has been applied to my membership?
- When will the change in my tier renewal date be effective?
- How would I benefit from tier extension for 2022?
Student Club
- Are the Student Club benefits applicable on codeshare and interline flights?
- Will Student Club members receive complimentary Super Wi-Fi when they travel on Qatar Airways with a ticket purchased through a travel agent?
- What benefits can be availed when Student Club members travel on a ticket purchased through a travel agent?
- Can students who purchase tickets through travel agents enrol into Student Club?
- What happens if a Student Club member does not show valid proof at check-in?
- Is a Student Club member required to show any proof at check-in?
Privilege Club OTP (One-Time Password)
- ★ 1. What is OTP (One-Time Password)?
- ★ 2. What is security verification?
- ★ 3. How does OTP authorisation benefit me as a Privilege Club member?
- ★ Which services/transactions require authorisation using OTP?
- ★ How do I register/update my mobile number and email address to receive the OTP?
- ★ 7. How do I complete email and mobile verification process?
Seat Selection
- Where can I see my purchased seat?
- Do I have to pay for my Preferred Seat on codeshare flights?
- Do I have to purchase my seat on Qatar Airways flights?
- What is the difference between extra legroom seats, Preferred and Standard seats in Economy Cabin?
- Am I eligible for the emergency exit row seating?
- I am travelling with an infant, will I get a bassinet cot seat?
Redeeming Avios
- Will I be able to settle the cash component (in case of Avios plus cash option) for my on-hold award booking at any QR Sales Office?
- Will I lose my cash component (in case of Avios plus Cash option) should my on-hold award booking cancel out?
- Will I lose my Avios should my on-hold award booking cancel out?
- Can I use the Avios plus Cash option for award upgrades?
- Can I change the number of Avios to be redeemed for an award ticket?
- Can I upgrade an award ticket using my Avios or Qcredits?
Claim Missing Avios
Earning Avios & Qpoints
- Will I earn Avios on the cash component of Avios plus Cash option?
- Can I earn Avios whenever my family member(s) fly?
- How many Avios will I earn on tickets upgraded to Business or First Class using Avios or Qcredits?
- How can I revalidate my Avios?
- How can I extend my Avios?
- How do I move from one membership tier to another?
General FAQs
- Can I print my membership card online?
- How can I avail my membership benefits if I do not have my membership card?
- How can I request for my password?
- What can I do online at qatarairways.com/PrivilegeClub?
- How can I access my Privilege Club membership account online?
- How can I contact Privilege Club Member Service Centre?
Fare Families
- Can I upgrade an award ticket?
- Can any ticket be upgraded on Qatar Airways?
- Will there be changes to award tickets on oneworld and partner airlines?
- If I purchase a ticket for my family members, what Avios will be earned?
- Do the tier bonuses for Platinum, Gold and Silver individual members remain the same?
- If I have a mixed class or mixed fare ticket, what Avios and Qpoints will I receive?
oneworld
Tier Upgrade and Renewal
Membership and Benefits
- What is the excess baggage allowance for Burgundy members?
- How can i avail of my membership benefits if my membership card is expired
- Do I need to present my membership card to avail of member benefits?
- What are the award fee waivers for Gold / Platinum members?
- How much tier bonus will I receive?
- How many Qcredits are required to avail of the various benefits?
Booking an Award Ticket
- Can I change a passenger’s name in an award ticket at any time?
- Can I upgrade a ticket issued under promotional fares?
- Which credit cards does Qatar Airways accept?
- Why do I have to provide my details to Secure Flight?
- What information will be collected by Secure Flight?
- What is Secure Flight and what does it do?
Excess baggage awards
- How can I redeem my Avios or Qcredits for excess baggage?
- What is top up allowance?
- Can I use a combination of Qcredits and Avios to redeem excess baggage?
- What is the validity for redeemed Excess Baggage Award?
- What are the changes allowed for Excess Baggage Award?
- Can I refund partially utilized Excess Baggage Award?
Qatar Duty Free Redemption
- What is the USD value of Avios if i want to redeem the Avios at Qatar Duty Free shops?
- Is there a limit in the number of Avios I can redeem
- Can I redeem my Avios even if I don’t have my membership card with me?
- If I’m not travelling, can I give my membership card to my spouse or friend for them to use?
- Can family members redeem Avios for duty free products?
- Can I redeem my Avios for any Qatar Duty Free product for someone else?