Miscellaneous

Best Price Guarantee

• I've purchased a Qatar Airways ticket through a travel agent, but found a lower fare elsewhere?
• I bought my ticket on your website, but found a lower fare on another airline. Do I qualify?
• I bought my ticket at qatarairways.com and later the same day, found a lower-priced ticket with a consolidator or travel agent.
• I've already purchased a Qatar Airways ticket and saw a cheaper fare for the same flight a week later. Do I qualify?
• I have received a confirmation from Qatar Airways that my Best Price Guarantee claim is valid, how long will it take until I receive the refund?

Technical Assistance

• For security purposes, how do I retrieve the header of an email?
• How do I clear the cache in Safari on Macintosh?
• How do I clear the cache in Mozilla on a Macintosh?
• How do I clear the cache in Firefox?
• How do I clear the cache in Internet Explorer?

Miscellaneous

• Can I keep my electronic cigarette (e-cigarette) in my checked-in baggage?
• Can I smoke or use my electronic cigarette (e-cigarette) on board?
• How do I access and search Qatar Airways' timetable?
• Does Qatar Airways offer special discounted tickets for cruise customers?
• Does Qatar Airways offer special fares for mariners or individuals working on a ship?
• What do you mean by a transatlantic flight?

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