Miscellaneous
Upgrade offer
- Can I reserve the ‘Upgrade now and pay later’ option at a Qatar Airways ticketing office or at the airport?
- Can I upgrade my flight at the airport when I check-in?
- Is the upgrade offer transferable to another passenger?
- If the booking reference has multiple passengers, can one of the passengers accepts the offer and the others do not?
- If I am travelling with my companion on the same flight but we are on separate bookings and only I have received and accepted the upgrade offer, is it possible to request for an upgrade offer for my companion as well?
- Is the upgrade offer valid for one flight or for all the flights in my booking?
Best Price Guarantee
- I've purchased a Qatar Airways ticket through a travel agent, but found a lower fare elsewhere?
- I bought my ticket on your website, but found a lower fare on another airline. Do I qualify?
- I bought my ticket at qatarairways.com and later the same day, found a lower-priced ticket with a consolidator or travel agent.
- I've already purchased a Qatar Airways ticket and saw a lower fare for the same flight a week later. Do I qualify?
- I have received a confirmation from Qatar Airways that my Best Price Guarantee claim is valid, how long will it take until I receive the refund?
- Where can I find the fare rules for my ticket?
Technical Assistance
Miscellaneous
- Can I keep my electronic cigarette (e-cigarette) in my checked-in baggage?
- Can I smoke or use my electronic cigarette (e-cigarette) on board?
- How do I access and search Qatar Airways' timetable?
- Does Qatar Airways offer special discounted tickets for cruise customers?
- Does Qatar Airways offer special fares for mariners or individuals working on a ship?
- What do you mean by a transatlantic flight?